ALBERTA REGISTRIES CLERK/ ATB BANK REPRESENTATIVE
One (1) Casual Position
Wabasca, Alberta
The Bigstone Business Services (GP) Ltd. is currently recruiting an energetic, team-oriented, and self-motivated individual to fill a combined casual position as an Alberta Registries Clerk and Bank Representative for our ATB agency. The ideal candidates will be directly responsible for the following duties & possess the noted qualifications:
Duties and Responsibilities:
- Delivers exceptional service to ATB/Registry customers and prospects
- Demonstrate professionalism with all customer interactions
- Supports customer transactions needs based on customer traffic
- Develop, maintain, and build relationships with customers
- Process cash and other transactions while abiding by current policies
- Ensure branch assets are safeguarded
- Continuous learning and training
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Assess and complete product and service transactions, accurately, confidentially and in a timely manner
- Complies with legal and regulatory requirements for the jurisdiction
- Escalates complex or unresolved customer situations to managers as required
- Answer over the phone enquiries
- Handle payments
- Maintain strict confidentiality with respect to sensitive customer information
- Effectively carry out duties, under the direction of the Manager
- Other duties may be requested from time to time
Knowledge, Skills, and Abilities:
· Good organizational skills, make sound decisions.
· Good knowledge of office procedures
· Be extremely observant to detail and accuracy
· Ability to handle customer complaints and provide appropriate solutions
· Must be able to work and adapt to a fast paced/diverse environment
· Good written and oral communication skills
· Must be a team player and able to work with minimal supervision
· Maintain confidentiality in accordance with BBS policy
· Ability to speak Cree is an asset
· Must have proven ability to multi-task
· Passionate commitment to helping our customers
Education and Experience:
· Business Management Certificate or Diploma is considered an asset
· Previous experience in Customer Service role is an asset
· Previous Accounting or Registry/Bank Teller experience is an asset
· Must have a valid Class 5 Drivers License
· Must also provide a credit check as per ATB requirements
Benefits:
ü Competitive Salary
ü Training Provided
Salary is dependent on qualifications.
Please forward your Cover Letter, Resume (including 3 work related references), & Criminal Record Check to our:
Human Resources Department
PO Box 1020 Wabasca, Alberta T0G 2K0
Fax: 780-891-2623 | Email: bhcresumes@bigstonehealth.ca
CLOSING DATE: Thursday October 10, 2024 at 4:30 p.m.
POSTED: September 26, 2024
*Applicants are thanked in advance for their interest in our organization, however only those selected for an interview will be contacted.
