Our mission is to assist clients by providing transportation to medically required health services, along with meals and accommodations. Our goal is to better serve our community members and ensure they have improved access to the health care they need. Bigstone Referral Unit offers a shuttle service between: Wabasca, Slave Lake and Edmonton. People interested in using the service are asked to call one day in advance to ride the morning shuttle, or call the morning of to ride the evening shuttle.
Bigstone Referral Unit now has a van that travels daily between Wabasca and Edmonton on week days, Monday to Friday. There are no transportation services on Saturdays, and only one direct trip on Sundays. The van picks up clients at 8:00 AM to arrive in Edmonton at 12:30 PM.
- Assistance with medical transportation costs is provided to access health services when those services cannot be accessed within the community of residence and are not covered by any federal/ provincial program. Taking into consideration the most economical and efficient mode of transportation; the client’s current health status, medical transportation/ reimbursement benefits are provided to the client from point-of-pick-up to point-of-return to the nearest appropriate facility as follows:
- Referral Van
- Public transportation
- Taxi
- Air Medivac/ Air Ambulance
- Scheduled Chartered Flights
- Escort/ Interpreter
- Meals
- Accommodations
- Podiatry Services (Foot Doctor)
- Bigstone Referral Unit only provides transportation to approved provider services. This does not include podiatry. This is a service that is partially covered by Alberta Health Services. It is the responsibility of the client to pay for such services.
- Non-health or non-medical benefits such as travel to funeral; compassionate; pick-up/drop off of prescriptions; court-ordered treatment/ assessment, etc.
- Distant medical facility other than to the nearest facility
- Medical services that are not listed with Bigstone NIHB
- Client who self-discharged
- Travel and related benefits (e.g., meals and accommodation, ambulance) where they are the responsibility of another party or provided as an insured service. Benefit(s) that are/ can be covered by another insurance plan i.e. Motor Vehicle Accidents including ATVs
- Incarcerated client appointments
- Out of country appointments
- Second opinion appointments
- Provincial/ Federal funded benefits
- By appointment with a licensed general practitioner
- By referral to a specialist
- By appointment/ referral to an approved Medical/ Health facility
Bigstone Referral Unit
WABASCA REFERRAL UNIT OFFICE:
P.O. Box 1050 Wabasca AB, T0G 2K0
PHONE: 780-891-3018
TOLL FREE: 1-800-727-7910
FAX: 780-891-3423
EDMONTON KEE WEE TIN NOK OFFICE:
16310 100 AVE EDMONTON AB
PHONE: 780-341-2777
TOLL FREE: 1-800-727-7910
FAX: 780-891-3423
HOURS OF OPERATION
Monday to Friday: 7AM – 7PM
Saturday: CLOSED
Sunday: 8AM – 5PM
Closed on Christmas Day and New Years Day. All calls will be transferred to the Kee Wee Tin Nok office in Edmonton, AB after hours and during Closures.